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Frequently Asked Questions (FAQ's) Home

Frequently Asked Questions (FAQ's)

Welcome to our Frequently Asked Questions (FAQs) section! Here, you'll find answers to some of the most common inquiries that users like you have about our products.

Whether you're a new user looking for guidance or a seasoned pro seeking additional information, this comprehensive collection of questions and answers is designed to provide you with the help you need. Feel free to explore the FAQs below and discover the solutions you're looking for. If you don't find what you're searching for, don't hesitate to reach out to our Customer Excellence Team for further assistance.

What 3t Digital Product do you require Support/Assistance with?


Product Help & Support

If you can't find what you need in this guide and require further assistance, the 3t Digital Customer Support Team is at your service. Our team of experts is dedicated to offering exceptional help, answering queries, and resolving any issues you face.

Please access our Customer Support Portal or click "raise a support query" above to submit a ticket. If you don't have access to our support ticketing system, reach out to the Customer Support Team at support.digital@3tglobal.com.

For those unfamiliar with the Support Process, refer to our guides on Raising Issues & Requests Procedure or our New Features & Change Requests Procedure to assist in creating a ticket.

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