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Knowledge Coach

Welcome to the Product Overview & User Guide for Knowledge Coach

Product Overview

Knowledge Coach is a quiz-based learning platform that uses gamification, AI, and social collaboration to help boost employee engagement and excel in all aspects of workforce learning, with direct and immediate business benefits. It works alongside and augments our safety-critical training content and learning tools to supplement what you do, offering a truly blended learning solution in an easy and hassle-free way.

It provides an advanced way of securing measurable business strategies through the maintenance of knowledge and provides your employees with a modern platform to engage, communicate, and learn all in one place.

From safety and compliance, to change management, Knowledge Coach delivers meaningful learning with proven results across multiple industries.

Micro learning to boost engagement and retention

Knowledge Coach is an accessible, intuitive platform that can be integrated into a fully blended learning approach

Improving employee engagement through social learning and collaboration.

Delivering personalised learning recommendations

Optimising learning and development initiatives and improving safety, efficiency with advanced analytics

Stimulating competition with live leader board and flexible point-building system.

Solving important learning challenges in safety critical industries

Knowledge Coach directly supports the three common challenges our customers experience.

  1. Risk of learning fade over time, increasing risk to safety - particularly when re-certification periods are long

  2. Insufficient detailed data on knowledge levels and retention of information

  3. Struggling to find the insights that will help to deliver better learning outcomes


The Learning Process

As part of a fully blended approach. Knowledge Coach's learning process encompasses pre-project setup through to long-term ongoing knowledge retention

Pre - Project

Align People

  • Activate leaders through collaborative learning.

  • Gather feedback and use the discussion board to share best practices.

Project Kick - Off

Kick Off

  • Easy fit to your business processes

  • Adapts and scales with your needs

Project Execution

Survey and Assess

  • Assess your change impact and readiness through surveys.

  • Real-time feedback loops help you discover the employee voice.

Train

  • Engage your employees in a new and effective way.

  • Adaptive learning and reinforcement quizzes meet them where they are.

Engage Learners

  • Maximise the ROI of your change initiative by engaging employees in learning and discussion.

Reinforce Knowledge

  • Keep your employees engaged through a neuroscience-based learning approach to keep information at the forefront of their mind.

Ongoing

Retain

  • Solidify long-term success with in-platform knowledge retention tools.


Setting up Access

Setting up users within the Knowledge Coach micro learning platform is a foundational step towards an enriched learning experience. This different user access ensures a seamless experience - Admin Users orchestrate the learning journey, while Employee Users engage and reinforce their understanding through targeted exercises and assessments.

Please contact your Training Admin focal point for Admin or Employee access to the Knowledge Coach Platform

Admin User

The Admin User holds the key to setting up system configurations, creating engaging learning content, and tailoring the learning experience. With administrative privileges, they have the ability to fine-tune settings and curate content to optimise the learning environment.

Employee User

The Employee User is empowered to test their knowledge by engaging with the learning content assigned to them. They play a crucial role in the learning process, actively participating in workouts and quizzes tailored to their needs.

User Guide

Welcome to the User Guide for our cutting-edge Knowledge Coach micro learning platform! This guide is your go-to resource for mastering the dynamic learning experience offered by Trivie. Dive in to discover how to leverage the power of spaced repetition learning, navigate through bite-sized topics and quizzes effortlessly, and maximize your engagement and knowledge retention. Let's embark on this learning journey together!


Product Help & Support

If you can't find what you need in this guide and require further assistance, the 3t Digital Customer Support Team is at your service. Our team of experts is dedicated to offering exceptional help, answering queries, and resolving any issues you face.

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Contact Us

Send us your query via email

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Raise a Ticket

Raise your query through the Customer Support Portal


Document Change Audit

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Release date

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Dale Robertson

 

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