Product Support & Troubleshooting
Troubleshooting Guide
Welcome to the Troubleshooting guides for 3t Digital Software Solutions. In this section, you can find potential answers/solutions to any questions or problems that you are experiencing on the 3t Digital systems.
Please use the navigation panes down the left hand side to go through each section of the guide, you can also use the tiles below to navigate through the different sections of this guide.
What 3t Digital Product do you require Support/Assistance with?
Product Help & Support
If you can't find what you need in this guide and require further assistance, the 3t Digital Customer Support Team is at your service. Our team of experts is dedicated to offering exceptional help, answering queries, and resolving any issues you face.
Please access our Customer Support Portal or click "raise a support query" above to submit a ticket. If you don't have access to our support ticketing system, reach out to the Customer Support Team at support.digital@3tglobal.com.
For those unfamiliar with the Support Process, refer to our guides on Raising Issues & Requests Procedure or our New Features & Change Requests Procedure to assist in creating a ticket.